Support
Contact Us
For questions, bug reports, or any other inquiries about AheadMe, please reach out via email:
Email: aheadme.support@seventhcore.dev
We typically respond within 3 business days (Japan time).
Frequently Asked Questions
Q. I'm not receiving notifications
Please check the following:
- iPhone Settings → AheadMe → Notifications is turned on
- "Do Not Disturb" or "Focus Mode" is not enabled
- Your subscription status (check in the Settings tab of the app)
Q. AI-generated notifications are always the same
If you created a task offline or during poor network conditions, AI notification generation may not have completed. Reopen the app while online, and the notification will be regenerated automatically.
Q. I want to cancel my subscription
Go to iPhone Settings → [Your Name] → Subscriptions → AheadMe Standard. You can also access this via the AheadMe app's Settings tab → "Manage Subscription."
Q. I want to delete my account completely
You can delete your account from the "Delete Account" option at the bottom of the Settings tab. Deleted accounts and data cannot be recovered.
Q. I forgot my password
Tap "Forgot password?" on the login screen to reset your password. A verification code will be sent to your registered email address.
Q. I want to use the app on another device
Sign in with the same email and password on the new device, and your data will be restored automatically from our servers. Your subscription status is tied to your Apple ID, so it transfers between devices using the same Apple ID.
Received Inappropriate AI Notifications?
This app uses AI to generate notification messages. If you receive notifications that feel inappropriate or offensive, please email us with the time you received them and the associated task name. We will address the issue promptly.